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12![](https://www.pdfsearch.io/img/0f2bcd60a34b92c6bde02ac51d679f52.jpg) | Add to Reading ListSource URL: awsmedia.s3.amazonaws.comLanguage: English |
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17![W H I TE P AP E R: Using Virtual Customers® to Optimize Customer Service Experience Providing Contact Centers with Reliable, End-to-End Performance Metrics Many people believe they are best served by real people, not b W H I TE P AP E R: Using Virtual Customers® to Optimize Customer Service Experience Providing Contact Centers with Reliable, End-to-End Performance Metrics Many people believe they are best served by real people, not b](https://www.pdfsearch.io/img/913930bad8fd9d3f3cb8f926a6ef4a3d.jpg) | Add to Reading ListSource URL: www.iq-services.comLanguage: English - Date: 2014-11-17 10:26:50
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18![Case Study: Communications Hang up on hold time with virtual queuing solutions from Virtual Hold Technology Solutions help customer-focused communications companies eliminate hold time, reduce customer frustration, incr Case Study: Communications Hang up on hold time with virtual queuing solutions from Virtual Hold Technology Solutions help customer-focused communications companies eliminate hold time, reduce customer frustration, incr](https://www.pdfsearch.io/img/707f0c9447418a9bad1210fa097e0d2e.jpg) | Add to Reading ListSource URL: www.virtualhold.comLanguage: English - Date: 2014-09-06 16:03:46
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19![Case Study: FINANCIAL Differentiate yourself with virtual queuing solutions from Virtual Hold Technology Solutions help customer-focused financial companies eliminate hold time, reduce customer frustration, increase sal Case Study: FINANCIAL Differentiate yourself with virtual queuing solutions from Virtual Hold Technology Solutions help customer-focused financial companies eliminate hold time, reduce customer frustration, increase sal](https://www.pdfsearch.io/img/50e256ecf6117b59d765322ef8266046.jpg) | Add to Reading ListSource URL: www.virtualhold.comLanguage: English - Date: 2014-09-06 16:03:48
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